Ekuya
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Smarter customer replies on WhatsApp

Your WhatsApp.Working smarter.

Reply faster, reduce repetitive chats, and give your team more time for the work that matters. Ekuya answers using your business information and brings in staff when a customer needs a person.

Start free ↗See the product ↓
Use your own WhatsApp Business number. Ekuya helps with the routine; your team stays in control.
AI replying live
Human handoff ready
WhatsApp connected
Your workspace, at a glance
See activity. Find conversations that need you.
WhatsApp connectedOpen inbox  →
September 2026 · Calendar month
Messages received
2,480
Replies sent
2,160
1,944 automated · 216 staff
Automated reply share
90%
Includes fixed replies
Managed AI calls
1,820
4,640 messages in total
Conversation activity
Start with customers waiting for your team.
Needs attention 3
Recent conversations
AR
+62 •••• 4821
Bisa bicara dengan admin?
Needs humanWaiting 12 min›
DN
+62 •••• 9017
Saya ingin mengubah jadwal.
Needs humanWaiting 8 min›
SL
+62 •••• 3360
Pembayaran saya sudah masuk?
Needs humanWaiting 3 min›
+62 •••• 4821
Latest exchange
Bisa bicara dengan admin?
10:14
Baik, saya hubungkan dengan tim kami.
Waiting message · Automated   10:15
Replies happen in the inbox.Open conversation →
Plan usage
Growth
Messages this month
2,480 / 5,00050%
Team seats
3 / 560%
Owner does not use a team seat
●   At this pace, allowance may last about 11 days.
Manage planManage team
Workspace
◉   WhatsAppConnected
♙   Your roleAccount owner
View insights →
PT. Ekuya Smart Soft.
Business-aware AIWhatsApp conversationsHuman handoffQRIS requestsTeam inboxAnalyticsBusiness hoursCanned replies
Business-aware AIWhatsApp conversationsHuman handoffQRIS requestsTeam inboxAnalyticsBusiness hoursCanned replies
Business-aware AIWhatsApp conversationsHuman handoffQRIS requestsTeam inboxAnalyticsBusiness hoursCanned replies
Business-aware AIWhatsApp conversationsHuman handoffQRIS requestsTeam inboxAnalyticsBusiness hoursCanned replies
Less repetitive work

Spend less time answering the same questions.

Let Ekuya handle routine WhatsApp questions so your team can focus on sales, service, and conversations that need a person.

01 / YOUR BUSINESS✦

Customers get useful answers, even when you are busy.

Add your services, prices, business hours, and policies once. Ekuya uses that information to answer common customer questions consistently.

02 / TEAM TAKEOVER🙋

Your team can step in at the right moment.

When a customer needs a person, your staff can continue from the same conversation without asking the customer to start over.

03 / QRIS PAYMENT▦

Make QRIS payment easier in WhatsApp.

Send your business QRIS directly in the chat so customers get the payment details quickly. Your team confirms the payment manually.

04 / VISIBILITY⌁

See what customers need and where your team steps in.

See message activity, response times, and which conversations needed staff, so you can understand customer demand and where your team spends time.

Simple for customers. Clear for your team.

Customer asks. Ekuya helps. Your team steps in when needed.

Customers keep chatting in WhatsApp. Ekuya handles routine questions and next steps, while your staff can take over the same conversation whenever needed.

💬

Customer sends a message

They use the same WhatsApp number they already know.

✦

Ekuya replies

It answers using the business information you have provided.

⚡

Customer gets the next step

Ekuya can share useful information, send your QRIS, or keep helping in the chat.

🙋

Your team takes over

When a person is needed, staff continue from the same conversation.

✦
▦
🙋
‹   Ekuya Demo
Business account
Halo, bisa pesan untuk malam ini?
Bisa. Kami buka sampai 21.00. Mau saya bantu pilihkan?
2 paket yang paling populer. Bayar QRIS ya.
Siap. Totalnya Rp148.000. QRIS saya kirim di bawah.
QRIS · Rp148.000Scan with your banking or e-wallet app
Saya mau ubah jam kirim. Bisa bicara dengan staf?
Tentu. Saya sudah minta tim untuk mengambil alih percakapan ini.
Routine chats handled for you

Save time without giving up control.

Ekuya handles common questions and simple next steps. When a customer needs a person, your team can continue from the same chat with the conversation already there.

AI replyQRIS requestHuman handoffStaff reply
One inboxKeep AI and staff replies in one conversationNo separate chat history to piece together
24/7Answer common questions even when your team is offlineYou decide when and how Ekuya responds
Human handoffLet staff take over when a customer needs a personContinue from the same conversation
QRIS readySend your business QRIS directly in the chatCustomers get payment details faster
Your WhatsApp.Working smarter.
Trial
Free
Try Ekuya and see how it fits your business.
  • ✓1 WhatsApp number
  • ✓1 team seat
  • ✓50 messages / month
Start free trial
Starter
IDR 179k/mo
For solo owners and small businesses getting started.
  • ✓1 WhatsApp number
  • ✓2 team seats
  • ✓500 messages / month
Get started
Growth
IDR 349k/mo
For growing teams handling customer chats every day.
  • ✓1 WhatsApp number
  • ✓5 team seats
  • ✓1,000 messages / month
Get started
Business
IDR 899k/mo
For busy teams with higher WhatsApp volume.
  • ✓1 WhatsApp number
  • ✓15 team seats
  • ✓5,000 messages / month
Talk to us

Start with the plan that fits your team today. You can move up as your WhatsApp volume grows.

FAQ

Questions before you get started.

Does Ekuya replace my staff?+

No. Ekuya handles common repetitive questions, while your staff stays available for conversations that need a person, a personal touch, or manual confirmation.

Will it know my prices, services, and business hours?+

Yes. Add your prices, services, business hours, and instructions in Ekuya. It uses that information when answering customers.

Can my team answer manually?+

Yes. Your staff can reply from the shared inbox and take over a conversation whenever a customer needs a person.

How does QRIS work?+

Upload your business's own QRIS code once. Ekuya can send it in the WhatsApp chat, and your team checks and confirms the payment manually in your bank or e-wallet.

Fewer repetitive chats.
More time for your business.

Let Ekuya handle common WhatsApp questions so your team can focus on customers and work that really needs a person.

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